About Your Insurance Agents in Holyoke, MA

Goss & McLain Insurance Agency, Inc. in Holyoke, MA, is an independent insurance agency. We've served families and businesses continuously in the Holyoke area since the original office of what is now Goss & McLain opened in 1879. We also have clients located throughout Massachusetts and New England. We have built our business with a consistent agency policy: to help our customers get the right coverage, at the right time, at the right cost.

We offer a diverse portfolio of personal and business property and liability insurance, and life and health insurance. We can insure your home, your car, your business, protect you against personal and business liabilities.

As an independent agent, we represent several top-rated insurance companies. As a result, you have more choices to find the right company, with the right products at the right price. We take great pride in our insurance staff.


Deborah A. Buckley - President

Deborah joined Goss & McLain shortly after graduating from Mount Holyoke College in 1976. She has been with the agency for 41 years. She purchased the agency in 2004 from Donald J. McLain.

Deborah holds a Property Casualty and Life/Health Insurance Broker’s License.

She has a Certified Property and Casualty Underwriter designation (CPCU), and Associate in Insurance Services (AIS) designation as well as her Certified Insurance Counselor Designation (CIC).

Deeply committed to community service, she has served on many local boards of directors including: Loomis Communities, Pioneer Valley Chapter of the American Red Cross, Granby School Committee, Holyoke Visiting Nurse Association, United Way of Pioneer Valley and the Holyoke Medical Center.

She is currently a member of the Holyoke Rotary Club, the Holyoke Taxpayers Association and the Village Common Board of Directors.

Katherine E. Buckley – Operations Manager

Katie joined Goss & McLain shortly after graduating from Endicott College in 2009. She holds a Property Casualty and Life/Health Insurance Broker’s License and her Certified Insurance Services Representative designation (CISR).

Katie oversees the Life/Health, Finance and Human Resource Departments.

Active in the Community, Katie serves on the Board of Directors of the Holyoke Merry-Go-Round and the Junior League of Greater Springfield. She is a member of the Holyoke Rotary Club and Serves as an Ambassador of the Greater Holyoke Chamber of Commerce.